We asked some of our current colleagues about their experiences of working with the Herefordshire Housing Group. Here is what they said:






Nikki - Group Governance Manager

I joined Herefordshire Housing as a traditional PA supporting the senior management team and the board. As regulation and scrutiny became more intense and more focus was placed on the composition, skills and effectiveness of the board, I found my role rapidly changing and I'm now the Group Governance Manager. Herefordshire Housing Ltd are great believers in training not only new colleagues but their existing team too. They see potential in individuals and encourage you to flourish and in addition to providing training, colleagues also act as mentors and coaches where they possibly can. It’s a fantastic organisation to work for and this is the reason why I am still here after all these years!







Mark - Facilities Maintenance Manager

I've worked for Herefordshire housing since stock transfer in 2002. In this time I've seen many changes to the organisation and my own role. One of the big differences is the focus HHL have on their customers, the people of Herefordshire and developing and investing in the colleagues that work for the organisation. I started with the organisation as an Electrical & Gas Officer, through both internal and external training have now progressed through several different roles to the Facilities Maintenance Manager. I could not think of a better place for those who are open to change and willing to adapt and learn new skills. Herefordshire Housing invest in their colleagues, seeing and treating them as an asset.







Beverley - Service Delivery Manager

I've worked for the orgaisation for over 12 years, originally as the Team Leader for the Drug and Alcohol Service. I love the fact that every day is different and brings me challenges. It has been inspirational working with clients who are determined to change their lives but just need the help and support to do it. I think the organisation has helped individuals to identify their skills and strengths and given them the confidence to make positive life changes. We understand the concept of Total Wellbeing and I feel that this fits well with all areas of our work in particular our work Families and Communities.







Mark - Electrician

My main duties include carrying out electrical installation condition reports and monthly emergency lighting/fire alarm checks in communal areas of our flats. I've worked for Herefordshire Housing since 2003, carrying out work for most teams including repairs,voids and installation work and have more recently started to check electrical certificates in the office and log the information onto the companies Keystone system. The work is always varied and there are always plenty of work for me to carry out. When training or updates in electrical regulations are required HHL source and provide me with the training to enable me to keep up to date.







Lisa. Reablement Co-ordinator

I began working for the Independence Trust just under a year ago as a Reablement Support Worker which I thoroughly enjoyed; learning, experiencing and gaining knowledge through provided relevant training and generally on a daily basis supporting different people with different tasks in their own homes. I've been successful in taking on a new role; as a Reablement Co-ordinator which is part of a promotion. I'm rally looking forward to working towards and setting future goals and achievements in my career and feel that my support worker role has enhanced my knowledge, skills, experience and understanding of the reablement service delivery.