Wem, Shropshire
Job type:
Full Time
£18,263 per annum
Closing date:
20th May 2018 at 00:00

Customer Service Advisor- Reception

£18,263 per annum


37 Hours per week


 Based in Wem


Are you passionate about delivering exceptional customer service?

The Customer Services Team based at our Wem office is the first point of contact for our customers. Working as part of a busy team; you will be the first stop for our customers.

You will have a flair for delivering excellent customer service with previous experience in a customer service environment equipping you to fulfil this role. You will be helpful, tactful and display a real understanding and desire to get things right in customer interactions through various different mediums including phone, email, live chat, social media and face to face.

You will deal with a range of housing and service related issues, including taking payments, providing advice and assistance on all enquiries.

For informal enquiries please contact Emma Johns, Customer Service Supervising Manager on 0300 303 1190.

Closing date for applications: Midnight on Sunday 20th May 2018
Shortlisting Date:  Monday 21st May 2018
Interview Date: Thursday 24th and Friday 25th May 2018

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. If you have not heard from us within six weeks of the closing date then you should assume your application has not been successful.

Job Description [181K] Person Specification [219K]