Hereford, Herefordshire
Job type:
Full Time
£18,263 per annum
Closing date:
21st May 2018 at 00:00

ICT Technical Assistant

£18,263 per annum


37 Hours per week


 Based in Hereford


Are you an ICT professional looking for a new career opportunity?  

We are looking for an experienced ICT Technical Assistant to join our busy team based in Herefordshire and Shropshire. 

The role involves covering a diverse range of first to second line ICT support and operations tasks, and you will participate in ICT service desk project support work.

Do you have:

  • < >

    Desire and enthusiasm to achieve.

  • Exceptional customer service skills

  • Call handling experience on an ICT service desk

  • Ability to follow support processes

  • Knowledge of Outlook and user administration experience within Active Directory.

You must be:

  • Self motivated

  • < >

    A technical problem solver

  • A strong team player

  • A good communicator


In return you will receive a competitive salary package and excellent professional development opportunities with which to progress your career.

For informal enquiries please contact Mick Robinson, Team Leader on 01432 384027.

Closing date for applications: 12 am Monday 21st May 2018
Shortlisting Date:  Tuesday 22nd May 2018
Interview Date: Monday 29th May 2018

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. If you have not heard from us within six weeks of the closing date then you should assume your application has not been successful.


Job Description [242K] Person Specification [251K]