Hereford, Herefordshire
Herefordshire Housing
Job type:
Full Time
£18,082 per annum
Closing date:
25th Feb 2018 at 23:55

37 Hours a week
Fixed Term Contract upto 12 months

We are looking for an experienced and enthusiastic assistant to work within our Lettings Team to carry out administrative support. You will assist in the delivery of our lettings service by providing effective communication and underpinned by excellent administration and customer service skills. Experience or an understanding of tenancies and different tenures would be an advantage but is not essential. 

With our advances in utilising technology and how we use these to deliver our services and enhance the customer experience, successful applicants will need to be self-motivated, proactive and able to work on their own initiative.

You will need to have excellent customer service skills focused on delivering a right first time approach that delivers on performance and has the customer at the heart of everything you do. Being a team player is also a vital part of this role.

It is essential that candidates demonstrate excellent written and oral communication skills and a good telephone manner.

Closing date for applications: Midnight on 25th February 2018
Shortlisting Date: 26th February 2018
Interview Date: 9th and 12th March 2018

For informal enquiries only please contact Victoria Di Marco, Housing Services Manager on 0300 777 4321.

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. If you have not heard from us within six weeks of the closing date then you should assume your application has not been successful.

Job Description [154K] Person Specification [155K]